Contact Us

We’re here to help. If you have any questions, concerns, or need assistance with your NBI Clearance appointment, feel free to reach out through any of the options below.

Disclaimer: This website is an independent informational resource and is not affiliated with or endorsed by any government agency, including the National Bureau of Investigation (NBI).

Get in Touch

You can contact us using the form below. We’ll do our best to get back to you as quickly as we can.

How We Can Help

We provide general assistance with:

  • Understanding the NBI appointment process
  • Basic information about application requirements
  • Common website or access-related issues
  • General questions and guidance

Please note that we do not process applications or handle official transactions.

Virtual Assistant

Our assistant is available to help with general information, including:

  1. Appointment guidance
  2. Common questions
  3. Basic troubleshooting
  4. Document requirements

Accessibility Support

We aim to make our support accessible to all users.

  • Sign language video support: Monday to Friday, 9 AM – 4 PM (if available)
  • Special assistance requests:

Contact Form Details

To help us understand your concern, the form may include:

Basic Information

  • Full Name*
  • Email Address*
  • Contact Number (optional)
  • Preferred Contact Method (optional)

Appointment Details (Optional)

  • Reference Number
  • Appointment Date
  • Branch Location

Nature of Inquiry

  1. Technical Issue
  2. Appointment Information
  3. Payment Question
  4. Document Information
  5. Other

Message Type

  • General Inquiry
  • Feedback

Attachments (Optional)

  • Upload documents (if needed)
  • Share screenshots for clarity

Support Areas

We provide general guidance in the following areas:

Technical Support

  • Website-related issues
  • Login or access concerns

Appointment Assistance

  • Booking information
  • Rescheduling guidance
  • Cancellation information

Payment Support

  • General payment guidance
  • Billing-related questions

Self-Service Resources

You can also explore:

  • Video tutorials
  • Step-by-step guides
  • Downloadable forms
  • Frequently Asked Questions (FAQs)

Accessibility Features

We aim to support different user needs by offering:

  • Clear and readable content
  • Adjustable text (browser-based)
  • Screen reader compatibility
  • Simple navigation

Track Your Inquiry

After contacting us, you will receive a response with updates regarding your request. Please allow time for processing.

Feedback

Your feedback helps us improve. You can:

  • Share suggestions
  • Provide feedback on your experience

Additional Assistance

Support is available for:

  • Senior citizens
  • Persons with disabilities (PWDs)
  • Pregnant individuals

You can mention your needs in your message so we can better assist you.

Response Time

We aim to respond within 1–2 business days. Response times can vary depending on the number of inquiries received.

Our Commitment

We are committed to providing helpful and accessible support for all users. Your convenience and ease of use are important to us.